Executive Officer, Helen Crouch

Helen Crouch - Executive Officer

Helen has held the Executive Officer position at NRCA for four years. She holds a personal commitment to community service and says: "I practice 3 golden rules each day ... I try to learn something new, laugh out loud at least once, and be kind to someone who doesn’t expect (or deserve) it.   I do so to never lose sight of the remarkable opportunities I have enjoyed and endured".

Leading NRCA is more than a job or a career. It is a commitment to caring, a pursuit of excellence that is emotional and personal.  They say 'each of us is a vital thread in another person’s tapestry, and that our lives are woven together for a reason'.  I am enjoying this sewing lesson and my fellow threads!

Carolin Wilkinson

Carolin Wilkinson - Administration Officer

Working at NRCA is much more than a job for me.   As I have lived in the area for nearly 30 years it made perfect sense for me to become further involved in my local community.

I was a volunteer with the Volunteer Visiting Program when the Coordinator of the program resigned, I threw my hat into the ring and was fortunate to land the job. 5 years on, my job title has changed to Administration Officer, I am still here and still loving my job.

To be able to work and be actively involved with my local community is a joy.


Heidi Gardner - Client Care Co-ordinator 

Heidi has qualifications in Diversional Therapy and 15 years’
experience working in the aged/disability sector. Heidi
possesses a strong sense of community. and through her duties supports NRCA clients and their carers to realise their full potential.


 Bronwyn Vieco - Activities Co-ordinator

I am so happy to be working back at NRCA – back in 1999 I worked here as the Volunteer Visiting Co-ordinator. Since then I have gained a lot of experience working in many different community based organisations and learning a lot of new skills such as massage, aromatherapy and kinesiology.

I love working in and with the community. It gives me the opportunity to meet new and interesting people. Everyone has a story to tell and if you stop and listen you learn the most amazing things.

What I love most in my current role as Activities Co-ordinator? Lots of opportunity to listen and learn from our remarkable seniors, and the joy from seeing them partake of our thoughtfully constructed menus, activities and monthly outings. The value and benefit of socialising must never be overlooked!

Armenian Services, Ophelia Amirchian

Ophelia Amirchian - Armenian Client Care & Social Support Co-ordinator

I am a mother of 2 girls who have always respected my interests and fully understand the time I am away from them helping as either a volunteer or professional.  I am grandma to a 3 year old boy, I cherish every moment I spend with him.  Oh, I also have a very loving and lucky husband!

I have always enjoyed working in and out of the house, and don’t know the true meaning of free or relaxation time. I volunteer on Saturdays, teaching young children to read and write Armenian. Born in Iran to an Armenian family, I spoke Armenian and Persian as child and am keen to share my cultural heritage with Australian-born children.  I have worked all my life, first here as accredited interpreter after migrating to Australia in 1994. 

I have always chosen professions that involve contact with people, regardless of their age or origin.   Helping people is my passion and oh the satisfaction when I have achieved an outcome for my clients.  I am always satisfied with the job that I do, probably because I put in 110% of myself and my efforts on every aspect of my job.



 Kirby Zell-Wilkie - Social Support and Linen Co-ordinator

I grew up in Central West NSW and made the move to Sydney to better my employment opportunities. I have been in the corporate world for the last 4½ years, and have been waiting for the chance to move into a role where I feel my time is dedicated to a community cause; where I can share the load with people who may not otherwise have the resources to do it on their own.

I’ve studied at Uni and TAFE, with plans for increasing my qualifications as I enjoy learning and being kept busy. I love getting out with friends, but there’s never anything wrong with some chocolate on the couch, relaxing in front of TV.

I’m excited to be able to work in a role where I can contribute to such a great community. And the chance to meet the variety of people who use our NRCA services and all the generous volunteers who help keep it all running … so much so, it almost doesn’t feel like work!




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