Q.  What is a CHSP Eligible Client?  Am I, or my parent, eligible to receive NRCA's service/s?

According to the Human Services, and the Dept of Ageing, Disability and Home Care: If you are getting older, have a disability, or care for someone, you may be finding that everyday tasks at home are becoming more difficult. CHSP services are for the following who live at home, or independently of professional on-site care:

  • frail, older people
  • people with a disability, and
  • carers of frail, older people and people with a disability

Access to service does not depend on income but can be affected by availability of resources such as waiting lists.

Q.   What types of services are available to eligible people, generally?

There are many types of services, offered by government agencies, private organisations and not-for-profit organisations (as is NRCA).  These Services would only be available to eligible persons who are living independently - i.e. not in a nursing or aged care facility.

Carers Support  Case management Continence Day centre
Dementia support Door to door transport Food services Gardening
Home handyman Home Maintenance Home Modification Housework
Home nursing Laundry & Linen Lawn mowing Personal alarm
Respite support Shopping Showering Social support
Information, referral, counseling & advocacy      

There are other health services provided by the Ryde Aged Care & Rehabilitation Service, based at Ryde Hospital, which NRCA’s Client Care Co-ordination service can help you access, such as:                                                                

Aged Care Assessment Team (ACAT) Balance & Fitness Groups Occupational Therapy Physiotherapy
Podiatry Social Work Speech Therapy  

Q.   How much do NRCA Services cost?

There is no cost for NRCA’s Client Care Co-ordination service. There is a very modest cost for the social group meals and the transportation option.  Other services operate on a donation basis.   No eligible client will ever be denied access to any of NRCA's program services due to an inability to pay. 

Q.  How much do other services cost?

There is also no cost for services provided by Ryde Aged Care & Rehabilitation Service. There are some costs to use most, but not all, CHSP services and these will be explained at the time of your assessment for any services you are interested in.   Some services can negotiate the cost to make it affordable if cost is a barrier.

Q.  What is Dementia?

The term used to describe the symptoms of a large group of illnesses which cause a progressive decline in a person's cognitive ability.  It is a broad term used to describe a loss of memory, intellect, rationality, social skills and/or physical functioning.  Alzheimer's Disease is the most common form of dementia, accounting for 50-57% of all dementia cases.

Dementia can happen to anybody, but it is more common after the age of 65 years.  It is fatal and, as yet, there is no cure.  It is not a normal part of ageing.  Dementia is the 3rd leading cuase of death in Australia, after heart disease and stroke.

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